No lock-in contracts, fast onboarding and a single point of contact — enterprise-grade IT support, sized and priced for growing businesses.
Flat-rate, all-inclusive IT support built for growing SMBs — enterprise-grade reliability without the enterprise price tag or complexity.
Most small businesses don’t need a bigger IT department — they need one that fits how they actually operate: fast to reach, easy to understand, and priced so a bad month doesn’t mean surprise invoices on top of everything else. We built this specifically for businesses under about 50 staff who’ve outgrown ad hoc support from whoever’s good with computers, but aren’t ready for an enterprise contract full of clauses that don’t apply to them.
Onboarding is deliberately fast. We don’t need months of discovery workshops to support a 15-person business — we document what you’re running, fix the obvious gaps, and have you on a proper support agreement within weeks, not quarters.
Four things we hear matter most, before we ever talk about anything else.
One predictable monthly fee covering support, monitoring and security — no surprise call-out charges when something actually breaks.
Up and running in a matter of weeks, with the biggest security and reliability gaps closed in the first few days, not the last.
Laptops, phones and peripherals centrally managed and protected, so a new starter’s kit is ready before their first day, not fumbled together on it.
A real person who already knows your setup, reachable fast — not a ticket number lost in a queue behind much bigger clients.
Small businesses are disproportionately exposed to IT problems — not because the technology is more complex, but because there’s usually no one whose actual job it is to stay on top of it. It falls to whoever’s least busy that week.
That gap is expensive in ways that don’t show up on an invoice: a founder debugging Wi-Fi instead of running the business, a new hire waiting three days for a working laptop, a ransomware note because nobody got around to enabling MFA.
Enterprise-grade support doesn’t have to mean an enterprise-sized contract. The fundamentals — monitoring, patching, backups, a real person to call — matter just as much at 12 staff as at 1,200, and shouldn’t cost proportionally more to get right.
24/7 monitoring, a friendly service desk and predictable flat-rate pricing — support built around how your business actually runs.
Learn moreLicensing that avoids overspend, secure collaboration and fast onboarding — the Microsoft 365 ecosystem, done properly from day one.
Learn moreMost of our small business clients sit somewhere between 5 and 50 staff, though the plans scale in either direction. What matters more than headcount is that support is sized and priced to match, not a flat enterprise rate applied to a small team.
Yes — switching providers is one of the most common ways clients come to us. We handle the transition, including documenting what your current provider hasn’t, and time the cutover to avoid any gap in support.
No lock-in contracts. We’d rather earn the relationship every month than hold you to one through fine print.
Help desk support, device management, patching, monitoring and baseline security are standard across every plan. Anything beyond that — a larger project, new hardware — is scoped and quoted separately, so the monthly fee stays predictable.
Book a free IT assessment and we’ll show you exactly how this fits into your business.