Last updated: 14 August 2026
909 IT Solutions (“909 IT”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what personal information we collect, how we use it, and your rights.
Information we collect
We may collect personal information such as your name, business name, email address, phone number and details of your enquiry when you contact us, request an assessment, submit a form on this Site, or engage us for services. Where you become a client, we may also collect information necessary to deliver IT support, such as system and account details relevant to your environment.
How we collect it
We collect personal information directly from you — through our contact and enquiry forms, by phone or email, or in the course of delivering managed services — and, occasionally, from publicly available sources or referrals.
How we use your information
We use your information to respond to enquiries, provide and manage our services, send relevant communications, and improve our website and offerings. We do not sell your personal information to third parties.
Disclosure of information
We may share information with trusted technology partners and subcontractors where necessary to deliver our services (for example, vendor support escalations), and where required by law. Any third party handling your data on our behalf is expected to protect it in a manner consistent with this policy.
Overseas disclosure
Some of the cloud platforms and tools we use (such as Microsoft 365 or Azure) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information remains protected consistently with the Australian Privacy Principles.
Data security
We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure.
Cookies
This Site uses cookies to support its functionality and to understand how visitors use it. See our Cookies Policy for details.
Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
Complaints
If you have a concern about how we’ve handled your personal information, please contact us first so we can try to resolve it. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact us
Privacy enquiries can be directed to hello@909it.com.au, 02 9145 7230, or 7 Parkes Street, Parramatta NSW 2150.