The challenge
Uprety Home Care is an NDIS service provider whose workforce includes remote care staff, and it needed a secure, manageable Microsoft cloud foundation to support everyday communication, collaboration and device access. That meant introducing consistent identity, device, email and data-protection controls on a single platform, supporting remote users without losing control over access or device compliance, and aligning the environment with the eight mitigation areas of the Australian Cyber Security Centre’s Essential Eight framework.
The solution
909 IT Solutions implemented Microsoft 365 Business Premium as the core productivity, identity, device-management and security platform, and used it to establish an Essential Eight-aligned baseline across the organisation. Microsoft Entra ID became the central identity and authentication foundation for users and devices, and remote-user devices began enrolment into Microsoft Intune, bringing them under consistent configuration and compliance policy for the first time.
The security uplift addressed all eight Essential Eight mitigation areas using Microsoft controls and policy settings appropriate to the environment: application control, patching for applications and operating systems, Office macro restrictions, user application hardening, restricted administrative privileges, multi-factor authentication, and backup processes built on Microsoft’s cloud capabilities. This case study describes those alignment activities as implemented; it does not represent an independently audited maturity assessment.
The result
Uprety Home Care now runs on a materially stronger and more manageable Microsoft cloud security foundation. Remote-user devices can be enrolled, assessed and managed against the organisation’s approved requirements, identity, endpoint, email and device controls sit inside one integrated Microsoft security approach, and the business has a scalable platform it can extend to future staff, devices and services as it grows.